These Terms & Conditions govern your use of the 963jl platform. Please read them carefully before creating an account or placing any bets.
963jl operates under a valid Philippine Amusement and Gaming Corporation (PAGCOR) license. All terms in this document are consistent with and subject to applicable Philippine gaming regulations.
The 963jl platform is strictly for players aged 21 and above. Creating an account while under 21 is a violation of these Terms and Philippine gaming law. Age is verified at registration and at withdrawal.
These Terms are governed by the laws of the Republic of the Philippines. Any dispute arising from your use of 963jl shall be subject to the exclusive jurisdiction of Philippine courts and PAGCOR's dispute resolution processes.
Each player may register only one 963jl account. Duplicate accounts may be suspended without notice and balances forfeited. You are responsible for maintaining the confidentiality of your login credentials.
All 963jl bonuses and promotions are subject to wagering requirements and validity periods stated at the time of offer. Bonus abuse — including multi-accounting or exploitation of system errors — results in immediate forfeiture.
963jl holds player funds in accounts segregated from operational funds. In the event of insolvency, player balances are protected and processed for return as a priority obligation in compliance with PAGCOR requirements.
By accessing, registering on, or using the 963jl platform (the "Platform") available at 963jl.app and its associated subdomains, mobile interfaces, and applications, you ("Player," "User," or "you") agree to be legally bound by these Terms & Conditions ("Terms"), our Privacy Policy, Responsible Gaming Policy, and all applicable game-specific rules published on the Platform. If you do not agree to these Terms in their entirety, you must immediately cease all use of the 963jl Platform.
These Terms constitute the entire and binding agreement between you and 963jl ("we," "us," or "the Company") with respect to your use of the Platform. Any prior representations, understandings, or agreements — whether oral or written — are superseded by these Terms.
Important: These Terms are written in English as the primary operative language. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
The 963jl Platform is accessible only to individuals who are at least twenty-one (21) years of age, consistent with the minimum age requirement for casino-category online gaming under Philippine law and PAGCOR regulations. By registering an account, you declare under penalty of account termination and forfeiture that you are 21 or older.
The Platform is intended for use by individuals physically located in the Philippines or by Filipinos residing abroad where online gaming is not prohibited under local law. It is your sole responsibility to determine whether accessing the Platform is legal in your jurisdiction. 963jl makes no representations regarding the legality of its Platform in jurisdictions outside the Philippines.
To create a 963jl account, you must:
Each individual may maintain only one active 963jl account at any time. The Company reserves the right to close all duplicate accounts and forfeit balances held therein. If you believe your account has been erroneously identified as a duplicate, contact support at [email protected] with supporting documentation.
In compliance with PAGCOR's Know Your Customer (KYC) requirements and Philippine Anti-Money Laundering (AML) regulations, 963jl is required to verify the identity of all players prior to processing withdrawals and at certain deposit thresholds.
Verification requires submission of at least one of the following valid Philippine government-issued identification documents:
963jl will process KYC submissions within two (2) business days under normal circumstances. Players who have submitted complete and accurate documentation will receive email or SMS confirmation upon successful verification. Withdrawals are held pending verification completion.
Providing false, misleading, or fraudulent identification information is a material breach of these Terms and grounds for immediate account suspension, forfeiture of all balances, and referral to relevant Philippine law enforcement authorities.
963jl supports deposits via GCash, Maya (PayMaya), BPI, BDO, Metrobank, UnionBank, ShopeePay, and select over-the-counter payment partners. Minimum deposit is ₱100. 963jl does not charge fees on standard deposits; however, third-party payment processors may impose their own transaction fees for which 963jl bears no responsibility.
Withdrawal requests submitted to 963jl are processed within the following timeframes under standard operating conditions:
Withdrawals are processed only to the payment method registered and verified on your account. Withdrawal to third-party accounts is strictly prohibited.
The minimum withdrawal amount is ₱200 per transaction. Maximum single withdrawal limits vary by payment method and player verification tier. VIP players may be eligible for elevated limits upon request and additional verification.
All transactions on the 963jl Platform are conducted in Philippine Peso (₱ / PHP). Where currency conversion is required for international payment instruments, conversion rates applied are those in effect at the time of transaction processing.
All bonuses, free spins, cashback offers, and promotional credits offered by 963jl are subject to the specific wagering requirements, minimum odds, time limits, game restrictions, and maximum withdrawal caps stated in the applicable promotion's individual terms. These Terms constitute the general framework; specific promotion terms take precedence in the event of a conflict.
Bonus funds must be wagered the stated number of times (e.g., 30x) before any winnings derived from bonus funds may be withdrawn. Contributions toward wagering requirements vary by game type — slot games typically contribute 100%, while live casino games may contribute a lower percentage as specified in individual promotion terms.
963jl employs automated and manual systems to detect bonus abuse, including but not limited to: multi-accounting, use of software exploiting promotional mechanics, coordinated wagering patterns designed to circumvent requirements, and exploiting system or display errors. Detection of bonus abuse results in immediate forfeiture of all bonus-related winnings and may result in permanent account closure.
Unclaimed bonuses and unused bonus funds expire as specified in individual promotion terms, typically between 7 and 30 days from the date of issue. Expired bonus funds are automatically removed from player accounts and cannot be reinstated.
All games on the 963jl Platform operate under individual game rules accessible within each game interface. In all cases:
Players are strictly prohibited from engaging in the following conduct on the 963jl Platform:
Violation of any prohibition listed above constitutes a material breach of these Terms and authorizes 963jl to immediately suspend or permanently close the offending account, forfeit all associated balances, and pursue available legal remedies under Philippine law.
All content on the 963jl Platform — including but not limited to software, game code, game graphics, sound effects, video streams, logos, trademarks, brand assets, written content, and user interface design — is the exclusive intellectual property of 963jl or its licensed content providers. No content may be copied, reproduced, distributed, publicly displayed, or used to create derivative works without the express prior written consent of 963jl.
Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes. This license terminates automatically upon account closure or suspension for any reason.
To the maximum extent permitted by applicable Philippine law, 963jl's aggregate liability to any Player for any claim arising from use of the Platform — whether in contract, tort, or otherwise — shall not exceed the amount of funds held in the Player's 963jl account at the time the claim arises.
963jl shall not be liable for:
963jl reserves the right to suspend or permanently close any Player account, with or without prior notice, in the following circumstances: material breach of these Terms; suspected fraud, money laundering, or prohibited conduct; failure to complete KYC verification within a required timeframe; or receipt of a lawful request from PAGCOR or Philippine law enforcement authorities.
Players may request voluntary account closure at any time by contacting 963jl support. Upon closure, any remaining real-money balance (net of pending bonus requirements) will be refunded to the Player's registered withdrawal method within 5 business days, subject to completion of KYC if not previously verified.
Players who wish to take a break from gambling may request temporary self-exclusion for periods of 30 days, 90 days, 6 months, or 12 months, or permanent self-exclusion, through the Responsible Gaming section of their account settings or by contacting support. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period.
963jl is committed to providing a safe gaming environment. In accordance with PAGCOR requirements, the Platform offers the following responsible gaming tools to all registered Players:
Players experiencing gambling-related harm are encouraged to review the resources available at the 963jl Responsible Gaming page. Gambling should be entertainment — if it stops being that for you, please use these tools or contact our support team.
🔞 Age Notice: 963jl strictly enforces the 21+ minimum age requirement. Playing while underage is illegal under Philippine gaming regulations and a direct violation of these Terms.
963jl reserves the right to amend these Terms at any time. Material changes will be communicated to Players via registered email address or in-platform notification at least seven (7) days prior to the effective date of the change, except where immediate amendment is required by law, PAGCOR directive, or urgent security considerations. Continued use of the Platform after the effective date of an amendment constitutes acceptance of the revised Terms. If you do not agree to amended Terms, you must close your account prior to the effective date.
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of the 963jl Platform shall first be attempted to be resolved through direct negotiation between the Player and 963jl support within thirty (30) days of written notice of the dispute.
If direct resolution is unsuccessful, disputes shall be submitted to PAGCOR's formal dispute resolution process as the primary regulatory authority. If the PAGCOR process does not resolve the matter, disputes shall be submitted to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.
For questions, complaints, or correspondence regarding these Terms & Conditions, please contact 963jl through the following channels:
963jl's Philippines-based support team is committed to responding to all formal complaints within 2 business days and to resolving disputes within the timeframes established by PAGCOR guidelines.
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